Privacy policy

At Bin Khuzaima, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase. This policy applies to all customers in Pakistan.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

b. Payment Information

We do not store your complete payment details. All payments made through third-party gateways (e.g., bank transfer, Easypaisa, JazzCash, credit/debit cards) are processed securely.

c. Automatic Information

When you browse our store, we automatically receive:

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Cookies (for better site experience)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Improve our website and customer experience
  • Respond to customer service inquiries
  • Prevent fraudulent activities
  • Send promotional offers (only with your consent)

3. Sharing of Information

We do not sell or trade your personal information.

We may share information only with:

  • Shipping partners (to deliver your order)
  • Payment processors (to verify and complete payments)
  • Technical service providers (Shopify, analytics tools)

These partners follow strict confidentiality and security standards.

4. Data Protection & Security

We take appropriate security measures to protect your personal data, including:

  • Encrypted checkout
  • Secure servers
  • Limited access to customer data

However, no online system is 100% secure. Still, we do our best to safeguard your information.

5. Cookies

Our store uses cookies to:

  • Help remember items in your cart
  • Improve website performance
  • Personalize your shopping experience

You may disable cookies in your browser settings, but some features may not function properly.

6. Email & SMS Marketing

If you subscribe to our newsletter or SMS alerts:

  • You may receive updates, promotions, and product announcements.
  • You can unsubscribe anytime by using the “unsubscribe” link or contacting us.

7. Your Rights

As a customer in Pakistan, you have the right to:

  • Request access to your data
  • Ask for correction of inaccurate information
  • Request deletion of your data (where applicable)

Contact us anytime for assistance.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date.